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Returns & Refunds

Returns & Refunds

ReDiscover Medicine offers a 60-day money-back guarantee. If you’re not 100% satisfied with our CBD product, reach out to our customer service, and we’ll make it right – simple as that. If your product needs to be returned, we’ll send you the return label. All refunds/exchanges are subject to review, provided at the discretion of ReDiscover Medicine. All gift card sales are final.

How much time will I have to make a return claim?

You have 60 days from your purchase date to make a return. ReDiscover Medicine is the first and only CBD company to offer all customers a 100% Satisfaction Guarantee.

Our CBD Subscription aims to make CBD affordable for everyone!

How do I return my ReDiscover Medicine order?

ReDiscover Medicine orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service. Returns can be mailed or sent from any USPS shipping location.

Can I request a refund?

Yes, you can request a refund within 60 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all ReDiscover Medicine  CBD products.

Where can I take my ReDiscover Medicine order to be returned? 

If you’ve received a return label from us, you can take your ReDiscover Medicine order to your nearest USPS shipping location. If you purchased a ReDiscover Medicine product from a retail location, please follow the store’s return policy.

How long does it take to receive a refund?

It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed. 

Your refund is sent through your original form of payment.

Can I message directly to someone at ReDiscover Medicine about returns and refunds?

Most people notice positive effects from CBD within the first month, so we are giving you 60 days to try it risk free!